• We strive to process and ship orders within 3 business days of receiving them. However, please note that delivery times may vary depending on your location and the item shipped.
• The shipping method for each product is based on the size, weight, and material(s) of the item. The cost of shipping varies based on the item size and shipping method. 
• Additional charges may apply in some cases. This includes but is not limited to; delivery locations that are not accessible by road, require a ferry ride, and/or items that require special handling or equipment to complete delivery.  

• Local pickup allows customers to inspect an item at the time of pickup, and avoid shipping costs.
• Following the completion of a purchase, a confirmation email is sent to the email address associated with the order and includes Pickup Verification & Seller's contact information.
• Local delivery is offered at a flat rate of $299 within a limited radius of 50 miles.
• Please contact us to coordinate delivery.

• We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the items within 14 days of receiving your order for a refund or exchange.
• To initiate a return, please contact us at ariane@theparadiseantiques.com to request a return authorization number and further instructions.
• Please note that returned items must be in their original condition. We reserve the right to refuse returns that do not meet these criteria.
• Once your return is received and inspected, we will process your refund or exchange within 5 business days. Refunds will be issued to the original method of payment used during the purchase.
• Please note that shipping costs are non-refundable, and you will be responsible for the return shipping fees unless the return is due to an error on our part.

If you have any questions about our shipping and returns policy, please contact us by e-mail at ariane@theparadiseantiques.com